In 2020, COVID-19 safety and prevention proves to be the number one factor in customer service. APPSPIRE.me would like to shout out a few Texas businesses that stand out during the pandemic.
The Houston gas delivery app, Gas Jockey takes visiting the pump out of the equation. This app will deliver gas to essential workers, like healthcare professionals at local hospitals. Or, the app will bring the fuel right to your home. Gas Jockey’s founder, Matt Grieve had a few things to say on safety measures the Houston business is taking. “At Gas Jockey, our first priority is keeping customers safe. A lot of the standard operating procedures, such as contact-less deliveries and gloves, are already in place to keep customers safe,” said Grieve, “Additional precautions we are taking are wearing masks, carrying hand sanitizer, and disinfectant sprays. We are focusing on making sure our faces are covered when near customers’ vehicles and that we only touch what is absolutely necessary to deliver fuel.”
Texas’ favorite grocery store proved themselves to be #1 again by providing curbside pick-up and delivery services. As going into the store is highly not recommended, to avoid potential contamination, H-E-B will either carry groceries to your car in the parking lot, or deliver them to your door. Use the website or app to select your groceries, then checkout. Groceries are the #1 essential, and grocery stores sees the biggest crowds these days. Choosing a delivery method is a much safer alternative for you and your community. Furthermore, H-E-B was one of the first businesses to respond with plastic shields at checkout stands, in-store signage, and 6-foot distance markers.
This San Antonio based grocery delivery program is committed to sustainability and eliminating food waste. Beyond environmental consciousness, safety is a huge priority. Imperfect Foods posted the following statement on their COVID-19 FAQ Page. “Within our warehouses, the Imperfect Foods Safety team has placed extra emphasis on our already stringent processes. Every employee handling products and boxes wears protective gloves, and all employees are trained on proper hand washing, safe food handling, and effective preventive action. As an extra precaution, we have temporarily suspended our box return program. We ask that for now you recycle your delivery box instead of leaving it out for us.”
Tito’s Vodka, distilled in the Hill Country surrounding Austin, Texas now makes hand sanitizer too. The vodka company has distributed over 24 tons of hand sanitizer. They are even giving it away for free. The US Alcohol and Tobacco Tax and Trade Bureau announced that companies that distill spirits, may also manufacture hand sanitizer. Visit their Love and Goodness Page to see more on how they are leading Texas in COVID-19 Safety.
COVID-19 is now at the forefront of customer service, as businesses work together to flatten the curve. With the re-opening of some establishments, we will soon see how this global crisis has impacted businesses’ operations. Safety is the paramount factor, in all that we do.